There comes a time in your loved one’s life when they may need additional care. You may decide to hire a home care agency in Philadelphia at that juncture. Home care is often preferred over residential settings because it allows loved ones to age in familiar surroundings.
But finding the right home care agency is essential. You must interview various agencies to determine the best fit for your loved one. Here are some questions to ask during the interview process.
Questions to Ask a Home Care Agency in Philadelphia
What services do you offer?
Find a home care agency that provides the services your loved one requires. Some agencies offer basics like light housekeeping, transportation assistance, self-care help, and companionship. Others provide more advanced services for seniors with medical conditions like Alzheimer’s, cancer, or diabetes. Choose an agency that suits your loved one’s needs.
What are your caregiver qualifications?
Caregiver qualifications will vary depending on the type of services your loved one requires. Caregivers may receive in-house ongoing training to provide basic services. If your loved one needs more advanced services, look for caregivers with nursing certifications.
Some home care agencies will require caregivers to take background checks and get certain vaccinations before they hire them. Work with an agency with these requirements in place to ensure your loved one is well-cared for.
What is your availability?
Families require home care that suits their schedules. You may require part-time, full-time, or respite care. You may require care in the daytime, evening, or on weekends. Ensure the agency is available to provide care when you need it.
How much do your services cost?
Cost is an important factor. Families want to find a healthcare agency that suits their budget.
Some agencies make care more affordable by accepting insurance. Others work with the government to provide affordable care. Some government programs allow agencies to offer training so you can get paid to care for your loved one.
Inquire about the agency’s payment options to ensure you find care that suits your budget.
Can I get some referrals?
Agencies will often connect you with past and current clients so you can get an idea of the level of service they provide. You can speak to these people to understand what it’s like to work with the agency.
You may also get an idea of the agency’s reputation by asking how long they’ve been in business and inquiring about customer surveys and reviews.
Aurora Home Care is a Top Home care Agency in Philadelphia
Aurora is a preferred choice for families that need home care for a loved one. We offer various services that range from basic care to skilled nursing. We work with state programs to keep care affordable.
Our caring and compassionate team can assist with a wide range of services. We will help your loved one maintain independence and enjoy a high quality of life. Contact us when your family is ready to provide your older relatives with a safe home care atmosphere.
