Hiring home care assistance in Philadelphia, PA is a big step for many families. Relatives want to make sure their loved ones will be well cared for. They may interview caregivers and their agencies to ensure their loved ones are in good hands.
Here are some questions you may consider asking when hiring home care assistance. The answers will let you know if they are the right agency for your family.
Questions to Ask When Hiring Home Care Assistance in Philadelphia, PA
What Services Do You Offer?
Some agencies offer basic home care which includes assistance with self-care, cleaning, meal preparation, medicine management, and other activities of daily living. Unskilled workers typically provide these services. They may be trained but usually don’t hold a degree or certification in the homecare industry.
Other agencies provide additional, more advanced care for seniors with disabilities. They may assist with wound care, injections, vital sign monitoring, and disease management. The caregivers are typically Certified Nursing Assistants (CNAs) or Registered Nurses (RNs).
Ensure the agency you hire provides the services your loved one requires.
What Type of Training Do Your Caregivers Receive?
Regardless of skill level, it’s important to find caregivers who receive ongoing training to ensure they provide top-of-the-line care for your loved one. Inquire about the training processes and standards the agency requires.
What Payment Plans Do You Accept?
At-home care is typically more affordable than residential care but can still be expensive. Some agencies ease the burden by accepting insurance or working with state-funded programs. Others may receive private pay from various family members making it easy to split expenses with loved ones.
What Scheduling Do You Offer at a Home Care Assistance in Philadelphia, PA?
Care needs differ. You may require full-time or part-time care. You may require care during the day, evenings, or weekends. Respite care is another option. Ensure the agency offers a flexible schedule that suits your scheduling needs.
Can You Provide References?
Most families will look at caregiver agency reviews to compare services, but when they narrow down their choices, they may want to speak to past and current clients to learn more about the caregiving experience. Inquire about references to find out exactly what to expect when you work with the agency.
Do You Provide Personalized Care?
A cookie-cutter approach is rarely the way to go. Find out if the agency offers personalized care that meets your loved one’s needs. Take it further by discussing your loved one’s specific requirements to ensure they will receive specialized care.
Aurora is Your Choice for Home Care Assistance in Philadelphia, PA
Ask Aurora any home care questions. We will provide the answers you are looking for.
We provide basic home and home health care services to address various needs. We are Medicaid-approved. Our highly trained staff offers compassionate, personalized, premium care.
Contact us for comprehensive home care assistance in Philadelphia, PA.